Run clubs
How do I create a running club?
To create a running club, go to your Profile, select Create Club or Run Club Setup, and follow the prompts to set up your club profile, including name, description, and location.
How do I join a running club?
Browse clubs in the Clubs tab, find one you're interested in, and tap Join or Follow to become a member. Some clubs may require approval from club administrators.
Runs & meetings
How do I schedule a run?
If you're a club administrator, go to your club's page and tap Schedule Run or Create Meeting. Fill in the details including date, time, location, and distance, then publish the run.
Integrations
How do I connect my Strava account?
Go to your Profile settings, find the Strava Integration section, and tap Connect Strava. You'll be redirected to authorize the connection, then your activities will sync automatically.
Troubleshooting
Why isn't my location working?
Make sure you've granted location permissions in your device settings. Go to Settings → RunCards → Location and select While Using the App or Always (for background tracking during runs).
How do I manage push notifications?
You can manage push notification preferences in your device Settings → Notifications → RunCards. You can also adjust notification settings within the app in your Profile settings.
How do I report a problem or bug?
Please email us at christopher@run.cards with details about the issue, including your device type, iOS version, and steps to reproduce the problem.
Account & profile
How do I delete my account?
To delete your account, go to Profile → Settings → Account and select Delete Account. You can also email christopher@run.cards to request account deletion.